Knowledge, Skills, Abilities and Job-Matching Tools, by Category

PDI Pre-Screening Tests Job-Matching Tools Spoken English Assessment and eLearning Abilities & Aptitudes Accounting & Financial Application & Web Development Call Center Databases & Business Intelligence Desktop Publishing Software Engineering, Industrial & Design Enterprise Resource Planning Hardware & Networking Healthcare

Hospitality Industry Human Resources Language & Communication Legal, Safety & Administration Lotus Management Microsoft Office® Software Operating Systems & Internet Browsers Primary Work Skills Retail Sales & Marketing Typing & Data Entry

Subjects within each Category:

0. 0. PDI Pre-Screening Assessments and Tests

Cognitive & Knowledge Basic Mental Abilities Assessment – Form 1 Abstract Reasoning Assessment Critical Thinking Assessment Profiles Ability Profiler Mechanical IQ Test Clerical Perception Test Behavioral / Personality Counter Productive Behavior Profiles Personality Profiler Personality Type Indicator Emotional Stability EQ Profile Mental Toughness Test

Competency / Skills Sales- Service Assessment Supervisory Skills Test Managerial Skills Test Personal Interest Index Work Importance Profiler Accounting Test Basic English Assessment Grammar Skills Test Customer Service Skills Test Social Medial Literacy Test 360 Competency Feedback Survey Profiles Competency Assessment

0. 0. Job-Matching Tools

The Profile XT Customer Service Profile Profiles Managerial Fit Executive Leadership Report Profiles Performance Indicator Step One Survey II (Integrity report) Checkpoint 360° Feedback System Profiles Sales Checkpoint (180) Profiles Sales Assessment

0. 0. English Speaking and Listening Skills

Assessment eLearning

0. 0. Abilities & Aptitudes

Attention to Detail Data Checking E-mail Etiquette Following Directions Logical Thinking Multitasking Simulation

Numerical Proofreading Numerical Reasoning Office Filing Spatial Reasoning Technical Writing Skills Verbal Reasoning

0. 0. Accounting & Financial

Accounting and Bookkeeping Principles Bank Teller Skills Debt Collection Financial Accounting (US) Intuit QuickBooks Enterprise Solutions 2012 Intuit QuickBooks Enterprise Solutions 2014 Intuit QuickBooks Pro 2004/6/8/10/11 MS Dynamics AX 2009® – Financials MYOB AccountRight Plus 19 NetSuite 12.1 – Financials

Peachtree Complete Accounting 2003/5/11 Sage Simply Accounting Pro 2011 (US) Accounting and Bookkeeping Principles (US) Bank Teller Skills Debt Collection Financial Analysis (US) Money Handling (US) MS Dynamics GP 2010® – Financials MYOB AccountRight Plus 19

0. 0. Application & Web Development

Active Server Pages .NET Active Server Pages 3.0 ActiveX Adobe ColdFusion 8 Adobe Dreamweaver CS3 Adobe Flash CS3 Professional – Windows Adobe Flash Professional CS6 – Windows Ajax Frameworks Allaire ColdFusion 4.5 Android 4 Programming (AUS/NZ) Borland Delphi C # C Cascading Style Sheets 2.1 CGI CORBA Extended JavaScript 3.0 HTML 4.01 IBM CICS IBM FileNet P8 Version 5.1 – Development 2 Standard Edition 1.5 Java Enterprise Edition 6 Java Frameworks: Hibernate 4 Java GUI Java Technologies: Hibernate, Spring, and Struts JavaScript 1.8.5 jQuery 1.6.2 Macromedia Dreamweaver 4 Macromedia Flash 4 MS .NET Framework 1.1® MS .NET Framework 3.5® MS .NET Framework 4.0® (AUS/NZ) MS FrontPage 2000® MS SharePoint 2010® – Development MS SharePoint 2013® – Administration MS Sharepoint Server 2010® for General Use MS Visual Basic 2010® MS Visual Basic 6® MS Visual C ® MS Visual Source Safe® MS Visual Studio 2008 Professional® Objective-C Programming Perl 1.0 PHP 5 Programming Design Patterns Python 2.6 Quality Assurance RubyOnRails 3.2 Salesforce Spring ’12 – Development (AUS/NZ) Search Engine Optimization Fundamentals Software Testing Sybase Powerbuilder Visual Basic.NET Web Analytics WebLogic Server 9.2 WordPress 3.4.2

XML Active Server Pages .NET 2.0 Active Server Pages.NET 3.5 Adobe Dreamweaver CS6 – Windows Adobe ColdFusion 9 Adobe Flash CS3 Professional – Macintosh Adobe Flash Professional CS5 – Windows Adobe Flex 4.0 Ajax Programming Android 4 Programming AngularJS 1.4.5 C C# 4.0 C 11 Cascading Style Sheets 3 CoBOL Drupal 7.18 HP WinRunner 9.2 HTML5 IBM FileNet P8 Version 5.1 – Administration Java 2 Enterprise Edition 1.4 Java Enterprise Edition 5 Java Frameworks: Struts 2 Java Frameworks: Spring 2.5 Java Standard Edition 7 JavaScript 1.4 Joomla 2.5 Macromedia Authorware Macromedia Dreamweaver 8 Macromedia Flash Professional 8 MS .NET Framework 2.0® MS .NET Framework 4.0® MS Dynamics CRM 2011® – Development MS SharePoint 2007® MS SharePoint 2010® – Development (AUS/NZ) MS SharePoint 2013® – Development MS Visual Basic 2005® MS Visual Basic 2010® (AUS/NZ) MS Visual C 2010 Professional MS Visual Interdev® MS Visual Studio 2005® MS Visual Studio 2010 Professional® OOP Concepts Perl 5 Version 14 PHP 5 (AUS/NZ) Programming Design Patterns (AUS/NZ) Python 3.5.0 RubyOnRails 2.1 Salesforce Spring ’12 – Development SOA Design and Development Knowledge Software Testing (AUS/NZ) Visual Basic Script VRML WebSphere Application Server 8.0 XHTML 1.0

0. 0. Call Center

Call Center Customer Service Inbound Call Center Simulation Outbound Call Center Simulation

0. 0. Databases & Business Intelligence

Crystal Reports 2008 Informatica PowerCenter 9 – Development MS Office 2003 – Access SQL® MS Office 2007 – Access® MS Office 2010 – Access® (AUS/NZ) MS Office XP – Access® MS SQL Server 2005® MS SQL Server 2012® – Administration MS SQL Server 7® MS Visual FoxPro 9® MySQL 5.5 Oracle Administration Oracle Developer (AUS/NZ) Oracle PL/SQL (AUS/NZ) Oracle SQL Developer Data Modeler 3.0 Relational Databases

Seagate Crystal Reports 8.5 IBM DB2 MS Office 2000 – Access® MS Office 2003 – Access® MS Office 2010 – Access® MS Office 2013 – Access® MS SQL Server 2000® – Administration MS SQL Server 2008®- Programming MS SQL Server 2012® – Database Administration MS Visual FoxPro 6® MySQL 4 Oracle 10g Administration Oracle Developer Oracle PL/SQL Oracle PL/SQL 11 Oracle SQL Developer Data Modeler 3.0 (AUS/NZ)

0. 0. Desktop Publishing Software

Adobe Acrobat 9.0 Adobe Fireworks CS3 – Windows Adobe Illustrator 4.0 Adobe Illustrator CS3 Adobe InDesign CS2 – Windows Adobe InDesign CS6 Adobe PageMaker 7.0 – Window Adobe Photoshop 5.5 – Windows Adobe PhotoShop CS3 – Macintosh Adobe Photoshop CS3 – Windows (AUS/NZ) Adobe Photoshop CS6 – Windows MS Office Publisher 2007® MS Office Publisher 2010® QuarkXpress 4.0 – Macintosh

Adobe Acrobat Pro 10 Adobe FrameMaker 8 Adobe Illustrator CS2 – Windows Adobe Illustrator CS5 – Windows Adobe InDesign CS3 – Windows Adobe PageMaker 4.0 Adobe Photoshop 5.5 – Macintosh Adobe Photoshop CS2 – Windows Adobe Photoshop CS3 – Windows Adobe PhotoShop CS5 Extended – Windows Corel WordPerfect 8.0 MS Office Publisher 2007® (AUS/NZ) MS Office Publisher 2010® (AUS/NZ) QuarkXPress 4.0 – Windows

0. 0. Engineering, Industrial & Design

Assembly Skills AutoCAD 2010 for General Use Basic Electronics Basic Industrial Maths Civil Engineering Skills Electrical Engineering Skills Forklift Skills HVAC Skills Mechanical Aptitude

Mechanical Engineering Skills Telecommunications Units and Conversions Skills AutoCAD 2010 for General Use CNC Skills Reading Rulers – English and Metric Units Telecommunications Units and Conversions Skills

0. 0. Enterprise Resource Planning

SAP R3 Basis SAP R3 Basis (AUS/NZ)

0. 0. Hardware & Networking

Switching and Wireless Fundamentals MS Exchange Server 2003® MS System Center Configuration Manager (SCCM) 2012® Networking Essentials OS-MVS-Job Control Language PC Hardware Routing Fundamentals

VMware MS Exchange Server 2000® MS Exchange Server 2010® MS System Center Operations Manager (SCOM) 2012® Networking Essentials TCP/IP

0. 0. Healthcare

Child Care First Aid HIPAA – Health Insurance Coverage Home Health Aide Medical Coding Medical Office Administration Skills Medical Transcription

Nursing Skills Pharmaceutical Terminology Registered Nursing Skills HIPAA – Privacy and Security Standards Medical Billing Medical Dosage Calculations Medical Terminology

0. 0. Hospitality Industry

Event Planning Skills Food and Beverage Serving Skills Front Desk Skills Guide and Tour Operator Skills Room Service Management Skills Event Planning Skills (AUS/NZ) Food and Beverage Serving Skills (AUS/NZ) Front Desk Skills (AUS/NZ) Guide and Tour Operator Skills (AUS/NZ) Room Service Management Skills (AUS/NZ)

0. 0. Human Resources

Example Interview Questions (Free Response) Interview Questions – Free Response Training Skills Human Resources (US) Training Skills

0. 0. Language & Communication

Business Communication English Language (AUS/NZ) English Language (US) English Proofreading (UK) English Spelling and Vocabulary (AUS/NZ) English Spelling and Vocabulary (US) French Language (FR) Italian Language (IT) Modern Arabic Language Spanish Language (ES)

Business Communication English Language (UK) English Proofreading (AUS/NZ) English Proofreading (US) English Spelling and Vocabulary (UK) French Language (CA) German Language (DE) Japanese Language (JP) Portuguese Language (BR)

0. 0. Legal, Safety & Administration

Discrimination in the Workplace (US) Environmental, Health and Safety (AUS/NZ) Legal Terminology (US) Workplace Safety Environmental, Health and Safety Labor and Employment Law – California Property Management

0. 0. Lotus

Lotus Notes Administration Lotus Notes for Users (AUS/NZ) Lotus Notes for Users Lotus Notes 8.5

0. 0. Management

Leadership Skills Management Skills Project Management Time Management

0. 0. Microsoft Office Software

MS Office 2000 – Excel® MS Office 2000 – Powerpoint® MS Office 2003 – Excel® MS Office 2003 – Excel® Functions MS Office 2003 – PowerPoint® MS Office 2003 – Word® MS Office 2003® – VBA MS Office 2007 – Excel® (AUS/NZ) MS Office 2007 – Outlook® MS Office 2007 – PowerPoint® MS Office 2007 – Visio® MS Office 2007 – Word® MS Office 2010 – Excel® MS Office 2010 – Excel® Functions MS Office 2010 – Excel® Simulation MS Office 2010 – Outlook® MS Office 2010 – Outlook® Simulation MS Office 2010 – PowerPoint® MS Office 2010 – PowerPoint® Simulation

MS Office 2010 – Word® MS Office 2010 – Word® Simulation MS Office 2013 – Excel® MS Office 2013 – Excel® Simulation MS Office XP – Excel® MS Office XP – Outlook® MS Office XP – Word® MS Office 2000 – Outlook® MS Office 2000 – Word® MS Office 2003 – Outlook® MS Office 2003 – Visio® MS Office 2007 – Excel® MS Office 2007 – OneNote® MS Office 2013 – Outlook® MS Office 2013 – PowerPoint® MS Office 2013 – Word® MS Office Project 2007® MS Office Project Professional 2013® MS Office XP – PowerPoint®

0. 0. Operating Systems & Internet Browsers

Firefox 4 Google Chrome 10 Linux Macintosh OS X 10.8 for General Use MS Windows 2000 Professional® MS Windows 7® MS Windows NT 4® Administration MS Windows Server 2008® MS Windows XP® Basic Features Oracle Solaris 11 Express Administration Sun Solaris System Administration Unix Administration Windows 8 Windows Internet Explorer 8

Google Apps for General Use Internet Explorer 10 Macintosh OS X 10.6 for General Use MS Windows 10® for General Use MS Windows 2000 Server® MS Windows 98® MS Windows Server 2003® MS Windows Server 2012 R2® Standard MS Windows XP® for General Use Solaris System Administration for Windows and Macintosh OS Unix Administration (AUS/NZ) Windows 8 (AUS/NZ) Windows Vista

0. 0. Primary Work Skills

Basic Computer Knowledge for Windows Basic Math IT Industry Acronyms Quantitative Analysis Basic Computer Knowledge for Windows (AUS/NZ) Digital Literacy Simulation IT Industry Acronyms (AUS/NZ)

0. 0. Retail

General Retail Knowledge Retail Call Center Retail Marketing Skills Retail Math Sales Clerk Skills Warehouse Pick and Pack Skills Warehousing Skills Web Merchant Skills

0. 0. Sales & Marketing

Marketing Concepts MS Dynamics CRM 2011® for General Use Sales Concepts Salesforce CRM Spring ’12 for General Use Salesforce Summer ’12 – Administration Search Engine Marketing Social Media Marketing Web Search Skills Social Media Marketing

0. 0. Typing & Data Entry

Fill-in Form Typing General Typing (Audio) Typing 10-Key Data Entry Typing Business Text (AUS/NZ) Typing Contact Data Entry (Audio) Typing Contact Data Entry (Intl) Typing Contact Data Entry (US) General Typing

General Typing (AUS/NZ) Typing Business Text Typing Business Text (UK) Typing Contact Data Entry (AUS/NZ) Typing Contact Data Entry (UK) Typing News Text Typing Spanish Text