Communicating technical information to a nontechnical audience can be challenging. Oftentimes, technical people are so passionate and close to their subjects that they lose sight of who will read what they have written and what their level of knowledge is.
Developing and implementing surveys have enabled organizations to gather rich, deep data on points for improvement and employee insights. To do so, one should know the basics of research, survey development, data collection, and analysis. Three-sixty degree feedback has become
In a world of news and information, effective public relations (PR) and media skills are essential to much of the success in the private and public spheres. Delivered over four half-day sessions, this training will provide you with the specific
Genos Emotional Intelligence Certification Philippines The Genos Emotional Intelligence (EI) Certification Program is specially designed to make you the expert in applying Emotional Intelligence in the workplace. You will leave the certification program being able to: Design and sell emotional-intelligence solutions. Develop
What is good customer service? How can it go from good to great? What are the pitfalls that many people experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What