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Questions to Consider in Shaping a Change Program

By | August 15th, 2017|Categories: August 2017, Change Management|

The only constant in life is change—it is inevitable. No one is invincible to change, and as much as the organization you belong to functions well with the existing policies and procedures, it will not be forever. Change doesn't necessarily mean that everything will be turned upside down--it can be just the small things! This is [...]

Why Do We Make Bad Decisions?

By | August 8th, 2017|Categories: August 2017, Decision Making|

Everyone makes mistakes. As much as we'd like to be, we're not perfect. There will always be times that we could only hope that we did the right thing. At the same time, we all make bad decisions — decisions that we thought were right during that time but delivered only disappointment and regrets. With all [...]

Tips on Mastering the Art of Body Language

By | August 1st, 2017|Categories: August 2017, Communication Strategies|

Last week, we discussed how in sales, people buy people first, emphasizing on how a customer's trust in the salesperson may close or lose the deal. But, trust is not just because of a person's words. This is where body language or non-verbal communication comes in. When you communicate or connect with a person, you have [...]

Sales Tips: People Buy People First

By | July 25th, 2017|Categories: July 2017, Sales Tips|

When you meet someone new, for whatever purpose, what do you first do? The tendency is that you try to find some information about this person. You either look for them online or you ask people who might know this person. And once you've gotten information about this person, your trust or doubt for them solidifies, right? [...]