The Mindful Leader (A Global Mindset)

Bill George of Harvard Business Review says that when you are mindful, “you’re able to both observe and participate in each moment while recognizing the implications of your actions for the longer term. And that prevents you from slipping into a life that pulls you away from your values.”

Mindfulness is an […]

2nd GENOS Emotional Intelligence Certification in Manila

Rasheed Ogunlaru said, “The only way to change someone’s mind is to connect with them from the heart.” That is the aim of emotional intelligence, and why we bring you the second round of GENOS Emotional Intelligence certification, specially designed to make you the expert in emotional intelligence in the workplace.

Last week, […]

Why Do Employees Leave Organizations?

Fact: The cost of employee turnover range from 30% to 150% of an employee’s salary. That’s expensive! And while turnover can be expected, poor management can cause the normal turnover to climb to an excessive level. Employees who leave don’t just affect the finances of the company, but also the employees’ morale.

Think about it. It’s […]

By |May 23rd, 2017|Employee Turnover, May 2017|0 Comments

15 Creative Ways to Reward Your Employees

How do you reward your employees? How do you express your appreciation for their hard work? Rewards are a powerful tool used for employee engagement. The most common form of reward is through cash. But, money is not everything. We list down 15 creative ways you could use to show your gratitude to your […]

By |May 16th, 2017|Employee Engagement, May 2017|0 Comments

6 Customer Service Skills That Matter

Customer service handles company issues in stores, over the phone, and even by email. Sometimes, with a lot of the customers calling in for inquiries or complaints, it feels as if the company’s running a call center. Calls are frequent, so are the multitude of emails. It takes a lot of skills to […]

By |May 9th, 2017|Customer Service, May 2017|0 Comments

Common Job Interview Questions (and How to Answer Them)

When looking for a job, job interviews are inevitable, especially for fresh graduates who, most likely, will experience it for the first time. These interviews are mostly nerve-wracking, the fear of answering something wrong thick, and failure to impress your future employer could be the reason you get rejected for the […]

How Mindfulness Makes You a Better Leader

There are a lot of skills needed to be considered a great leader, such as empathy, intelligence, decisiveness, and good communication skills.  Leadership is fundamentally about facilitating high performance and motivating others to do things effectively and efficiently. For this function, emotional intelligence, especially mindfulness is a key attribute.

What is Mindfulness?

Mindfulness […]

How to Gain a Competitive Sales Advantage

No matter what kind of product or service you are offering, there are plenty of other people in the same business going after the same prospects as you. Competition for the customers’ attention is always high. You’re probably thinking of how you could gain a sales advantage against your competitors to stand out.

By |April 18th, 2017|April 2017, Sales|0 Comments

How does Emotional Intelligence Affect Businesses?

Emotional intelligence made a big splash to the public back in 1995, when a study revealed that people with average IQs outperform people with high IQs, and that happens 70 percent of the time! The missing link they thought for this—emotional intelligence.

Emotional intelligence became that “something” in each […]

By |April 11th, 2017|April 2017, Emotional Intelligence|0 Comments

Learning and Development in the Philippines

In being true assets of a company, employees should be valued well for they deserve something in return for their hard work and loyalty. While money could be one motivating factor, there’s nothing more fulfilling if you prepare your employees not only for their current roles but also for future career opportunities. Employee […]