The only constant in life is change—it is inevitable. No one is invincible to change, and as much as the organization you belong to functions well with the existing policies and procedures, it will not be forever. Change doesn’t necessarily mean that everything will be turned upside down–it can be just the small […]
Everyone makes mistakes. As much as we’d like to be, we’re not perfect. There will always be times that we could only hope that we did the right thing. At the same time, we all make bad decisions — decisions that we thought were right during that time but delivered only disappointment and […]
Last week, we discussed how in sales, people buy people first, emphasizing on how a customer’s trust in the salesperson may close or lose the deal. But, trust is not just because of a person’s words. This is where body language or non-verbal communication comes in.
When you communicate or connect with […]